City customers reminded of festive season office closures 2022
09 December 2022
Residents are reminded that the City’s customer offices will be closed
on some days during the festive season. Customers should consider making use of
the City’s e-Services and convenient online payment options where possible.
The City reminds customers of its customer office closures for public holidays during the festive season. The City's municipal offices, including cash, motor vehicle registration and licensing, Human Settlements offices as well as Driving Licence Testing Centres (DLTCs) and municipal courts will be closed over the festive season period on the following days:
| Friday, 16 December 2022 | Closed |
| Friday, 23 December 2022 | Close at 12:30 |
| Saturday, 24 December 2022 | Closed |
| Sunday, 25 December 2022 | Closed |
| Monday, 26 December 2022 | Closed |
| Tuesday, 27 December 2022 | Closed |
| Friday, 30 December 2022 | Close at 12:30 |
| Saturday, 31 December 2022 | Closed |
| Sunday, 1 January 2023 | Closed |
| Monday, 2 January 2023 | Closed |
The festive season operating hours for the Liberty Promenade, Table Bay Mall and Lansdowne Corner Mall will be as follows:
1 - 15 December 2022 27 - 29 December 2022 | Monday to Friday: 08:30 – 16:00 |
| 3 and 4 December 2022 | Saturday and Sunday: 09:00 – 12:30 |
| 10 and 11 December 2022 | Saturday and Sunday: 09:00 – 12:30 |
| Friday, 16 December 2022 | Closed |
| Friday, 23 December 2022 | 08:30 – 12:30 |
| Saturday, 24 December 2022 | 09:00 – 12:30 |
| Sunday, 25 December 2022 | Closed |
| Monday, 26 December 2022 | Closed |
| Tuesday, 27 December 2022 | Closed |
| Friday, 30 December 2022 | 08:30 – 12:30 |
| Saturday, 31 December 2022 | 09:00 – 12:30 |
| Sunday, 1 January 2023 | Closed |
| Monday, 2 January 2023 | Closed |
Municipal accounts may be paid at any Shoprite/Checkers, Pick n Pay, PEP, Woolworths, USave, Ackermans, Lewis, Top It Up and selected Spar shops. Online payments may be made at www.powertime.co.za or www.easypay.co.za, and motor vehicle licences may be renewed online at https://eservices.capetown.gov.za/
For account payments:
• Online: www.Easypay.co.za or www.powertime.co.za
• EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference
• Retailers: Checkers, Pick n Pay, Shoprite, Spar and Woolworths
• e-Services: Use the City's online e-services portal
• ATM: contact your bank to add the City as an ATM beneficiary
Register on e-Services
• Renew vehicle licences
• Submit water/electricity readings
• Pay municipal accounts online (debit order payment option, only)
• View current account and account history
• Apply to receive accounts via email
• Log service requests
To register for e-Services visit: https://eservices.capetown.gov.za/
Since 1 July 2022, the City has switched to Pay@ as the new online and retailer third-party service provider for fine payments.
Motorists are advised that fines and warrants can now be viewed and paid online at https://www.paythat.co.za/ – this includes fines pre-dating 1 July 2022.
Other electronic payment methods are available by:
- Card: VISA, Mastercard
- EFT: ABSA, FNB, Nedbank, Capitec, Standard Bank
- Scan to Pay: Masterpass, Snapscan, Zapper, FNB, Nedbank, ABSA
In the event that a motorist wants to pay their fines in person at a retailer, they can pay at selected Spar shops, if the fine pre-dates 1 July 2022.
Fines issued as from 1 July can be paid at selected Spar shops, as well as Ackermans, Builder's Warehouse, Game, Makro, PEP, Pick n Pay and Shoprite/Checkers Money Market kiosks.
We thank our customers for their patience during this time and encourage the use of online services.
End
Published by:
City of Cape Town, Media Office
